1. Who we are
Buses operates buses.app. For questions about personal data write to [email protected].
2. What we collect
- Technical data — IP address, browser type, pages visited and time of visit, recorded in server logs for security and troubleshooting.
- Usage statistics — aggregated, anonymised analytics about how the Site is used (which pages, which features), without identifying individuals.
- Location — only if you explicitly allow it for "Stops near me" or the journey planner; it is processed in your browser and not stored on our servers.
- Messages you send us — name, e-mail and message content when you use the contact form.
- Preferences — your chosen city, theme and similar settings, stored locally in your browser (cookies or local storage).
3. Why we use it
- To operate and secure the Site.
- To understand which features are used and improve them.
- To answer your messages.
- To remember your preferences between visits.
4. Cookies and local storage
The Site uses strictly necessary cookies and local storage for preferences (city, theme, consent). Analytics or advertising cookies, if any, are set only with your consent and can be withdrawn at any time in your browser settings.
5. Sharing
We do not sell personal data. Data may be processed by service providers that host the Site or deliver e-mail, bound by contract to process it only on our instructions. We disclose data to authorities only when required by law.
6. Retention
Server logs are kept for up to 90 days. Messages are kept as long as needed to answer them and for a reasonable period afterwards. Preferences stay in your browser until you clear them.
7. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal data, to restrict or object to its processing, and to data portability. To exercise these rights, contact [email protected]. You may also lodge a complaint with your local data protection authority.
8. Children
The Site is not directed at children under 16 and we do not knowingly collect their personal data.
9. Changes
We may update this policy; the current version and its date are always published here. See also the Terms of use and the contact page.